Privacy policy

Privacy Policy Last Updated: 2024-12-18

This Privacy Policy (“Policy”) outlines how Point One International (“Point One,” “we,” “us,” or “our”) processes personal data when you interact with our services. We are committed to protecting your privacy and ensuring the security of your personal data in compliance with applicable data protection laws in the United States and other markets we operate in.

When This Privacy Policy Applies This Policy applies to the personal data we process when you:

· Access or use our services, including our logistics and 3PL solutions;
· Communicate with us via email, phone, or social media;
· Apply for employment opportunities at Point One International;
· Participate in events or marketing campaigns where we post this Policy.

This Policy does not apply to third-party websites, services, or agreements where separate privacy policies govern data processing.

Personal Data We Collect We may collect the following types of personal data:

1. Identifiers: Name, email address, postal address, phone number, company name, and job title.
2. Account and Login Details: Information you provide to create and access accounts, including username and password.
3. Professional Information: Employment details, employer name, and role when engaging with our services.
4. Communication Information: Correspondence details, feedback, or inquiries shared with us.
5. Internet and Network Activity: IP addresses, browser type, device identifiers, operating system, referral links, website interactions, and cookies.

How We Use Your Personal Data Point One International processes personal data for the following purposes:

· Service Delivery: Providing and managing our logistics and 3PL solutions, fulfilling client agreements, and processing transactions.
· Customer Support: Responding to your inquiries, resolving issues, and providing updates.
· Marketing and Communication: Sending promotional emails, newsletters, or other relevant information about our services. You can opt out of marketing communications at any time by using the unsubscribe link in our emails.
· Improving Services: Enhancing our website, services, and user experience through analytics and feedback.
· Compliance: Meeting legal obligations, such as tax, regulatory requirements, or law enforcement requests.
· Security: Ensuring the security of our website, systems, and services, and preventing fraud or malicious activity.
· Job Applications: Processing employment applications and managing recruitment processes.
· Business Operations: Managing and optimizing business functions, partnerships, and transactions.

We will only process your personal data if we have a lawful basis, such as:

1. Contractual necessity;
2. Compliance with legal obligations;
3. Legitimate business interests (e.g., improving services, ensuring security, and marketing);
4. Your consent.

Sharing and Disclosure of Personal Data We may share your personal data with third parties in the following situations:

1. Service Providers and Vendors: Partners assisting us with operations, including IT services, marketing, data analytics, payment processing, customer support, and recruitment.
2. Affiliates: We may share information with affiliates or subsidiaries for business and operational purposes.
3. Professional Advisors: Consultants, legal advisors, accountants, or auditors who require data to assist with legal or business processes.
4. Business Transactions: In the event of a merger, acquisition, asset sale, or similar transaction, your personal data may be transferred to relevant parties.
5. Legal Compliance: To comply with applicable laws, regulations, court orders, or other legal obligations.
6. With Your Consent: When you explicitly provide consent for data sharing.

Cross-Border Transfers Point One International operates globally. Your personal data may be transferred to and processed in countries outside your region, including the United States. Where such transfers occur, we implement appropriate safeguards to ensure your data is protected in accordance with applicable laws.

For individuals in the European Economic Area (EEA) or United Kingdom, we rely on standard contractual clauses or other legal mechanisms for international data transfers.

Retention of Your Personal Data We retain personal data for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required by law or for business purposes. Factors affecting retention periods include legal requirements, contractual obligations, and the nature of the data.

Data Security We implement technical, administrative, and organizational measures to protect your personal data from unauthorized access, misuse, disclosure, or loss. However, no method of transmission or storage is completely secure. If you have concerns about data security, please contact us.

Your Rights Depending on your location, you may have certain rights regarding your personal data, including:

· Right to access, correct, or delete your personal data;
· Right to object to or restrict processing;
· Right to data portability;
· Right to withdraw consent where processing is based on consent;
· Right to lodge a complaint with a supervisory authority.

To exercise your rights, please contact us at Hello@pointoneintl.com

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Cookies and Tracking Technologies Our website uses cookies and similar technologies to enhance user experience, analyze site performance, and support marketing efforts. You can adjust your cookie preferences via your browser settings.

Cookie Key	Domain	Path	Cookie Type	Expiration	Purpose
cookieyes-consent	https://testweb.pointoneintl.cloud/	/	First-party	1 year	This cookie is used to remember the user’s consent for the use of cookies on the website.

Changes to This Privacy Policy We may update this Privacy Policy from time to time. Changes will be reflected with a new “Last Updated” date. We encourage you to review this Policy periodically to stay informed.

Contact Us If you have questions or concerns regarding this Privacy Policy or how we process your personal data, please contact us:

Point One International, 1115 Hosler Dr. Bolingbrook, IL 60490, USA. Hello@pointoneintl.com

For residents of California, Australia, the EEA, or other specific jurisdictions, additional provisions may apply based on local law.